rest assured...
We understand reserving travel can be concerning in this climate of global uncertainty. Our cancellation policy is designed to allow you to relax, knowing your vacation is refundable if circumstances beyond your control prevent your arrival. If the nation of Mexico does not allow travel or foreign visitors due to a policy change, will issue a full refund of your unused stay. If your own country’s laws prevent you from traveling, we will issue a full refund for your unused stay. If you or a member of your party test positive for documented Covid-19 within 10 days of your arrival date and are unable to travel, we will issue a full refund for your unused stay. Our goal is for you to relax, knowing circumstances outside of your control are covered. Email [email protected] with any questions.
